FAQ
- Orders
Whoopsies! i ordered the wrong scent… If you need to amend your order, simply contact us on info@thescentvaul.co.uk we are a happy bunch!
Scent Vault: “This probably won’t ever happen”
Realist: “Put it in just incase”
In the UNLIKELY event you don’t want incredible scents… simply go to the my account page > orders > cancel
We regularly have sales on, but these are a limited time offer. So when using discounts make sure to use them as soon as you hear about it so as not to miss out. We don’t want you going without your fave scents do we?!
- Delivery
OK… we get it… you want your Perfumes NOW! well, we usually ship within 2-3 days. Then depending on the size of your order, Royal Mail / Courier can take a few extra days
- Returns
In a nutshell – if the item is not damaged or open contact us on info@thescentvault.co.uk
Shipping and Returns